Train passenger data available to Sydney public

The NSW Government have announced that Sydney Trains customers will be able to choose carriages based on real time train occupancy data.

The data is available on an app for more than 600,000 customer trips on Waratah trains a day.The NSW Government have announced that Sydney Trains customers will be able to choose carriages based on real time train occupancy data.

It uses the average weight of a train passenger to determine the occupancy of each carriage as the train doors close.

NSW Premier Gladys Berejiklian said this type of data has been available for bus users since 2016.

“Now train customers can see how full their train is before it arrives,” Ms Berejiklian said.

“Transport is no longer just about infrastructure but also about embracing technology to provide the best services possible for our customers. Only a handful of transport networks around the world offer this type of service.”

NSW Transport and Infrastructure Minister Andrew Constance said for commuters, getting a seat can be a major factor in deciding which carriage to board.

“Letting customers know which services might be full, or which carriages still have seats will make commuting choices easier and help ease congestion.”

The travel apps pView, NextThere, Anytrip, TripGo and Opal Travel App will have access to Waratah train data, as well as the Transport NSW Trip Planner.


Related stories:

Interesting? Share this article