In the competitive world of civil construction, success isn’t just about having top-notch technical skills and fancy equipment. It’s about building trust and strong partnerships.
Rokon is a renowned civil works contractor. It is a prime example of how forging robust relationships with all stakeholders can propel projects to new heights. Its unwavering commitment to integrity has shaped its operations and enabled the company to deliver exceptional results time and time again.
Meet Zoe Anderson, Rokon’s Health, Safety, Environment, and Quality (HSEQ) Systems Manager, a professional with over two decades of experience in the HSEQ sector. Before joining Rokon, Anderson mainly worked in the mining industry.
“I started working as an HSE Administrator for a coal mining company in Central Queensland,” says Anderson. “I enjoyed being on-site and getting covered in dirt. Since then, I’ve worked in the HSEQ sector for mining, transport, and civil construction.”
Building trust
Rokon believes that real success comes from working together collaboratively rather than just doing business. It prides itself on partnering with clients to transform visions into realities. By involving clients in decision-making, Rokon ensures they understand and care for each client’s unique needs and goals.
“You need to trust in people to do their job to the best of their abilities,” says Anderson. “We need to trust our people to lead by example and to collaborate to solve problems that arise across sites.”
This commitment to open communication, transparency, and mutual respect creates an environment of trust and integrity. This approach not only strengthens the bond between Rokon and its clients. It also fosters teamwork and accountability throughout all project stages. The result is a strong partnership that thrives on shared success and a commitment to delivering great outcomes.
Exceeding expectations
Integrity is a fundamental principle of Rokon’s operations, guiding everything they do. They follow high ethical standards and maintain strict quality control. Rokon is known for consistently exceeding clients’ expectations by making integrity a non-negotiable principle.
“Rokon sets high expectations to ensure that we deliver on our promises,” she says. “We celebrate all our achievements, no matter how big or small. This keeps our morale high, which keeps us striving to continually succeed.”
However, Rokon’s commitment to integrity continues beyond technical aspects. It extends to its employees. Rokon creates a supportive and inclusive environment for its workforce, emphasising safety, diversity, and fair labour practices. This culture of integrity results in a motivated and skilled workforce, allowing Rokon to deliver projects with craftsmanship and attention to detail.
“Having a motivated and talented team, thanks to our integrity-driven culture, helps Rokon to keep delivering projects in our partnerships,” Anderson says. “It’s proven mostly when we look at how long our partnerships last, as well as how successful we are in setting up new partnerships.”
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Driving innovation
Strong partnerships don’t only involve clients. Rokon recognises the value of collaborating with industry experts, suppliers, and all stakeholders to foster innovation and embrace sustainable practices. By actively seeking forward-thinking partners, Rokon stays up-to-date with technological advancements and industry best practices.
“We are proud of our collaborations with recognised industry pioneers,” says Anderson. “We recently worked with a partner focusing on compliance, safety, and risk management to digitise our HSEQ management system. Rokon’s operations are now more effective and efficient as a result.”
These partnerships enable Rokon to utilise cutting-edge construction techniques, innovative materials, and sustainable solutions. By incorporating these advancements into their projects, Rokon not only delivers high-quality outcomes but also contributes to the overall progress of the civil construction industry.
Integrity essential
Rokon’s unwavering commitment to building strong partnerships and conducting business with integrity has made it a preferred infrastructure provider in the industry. Through collaborative client relationships, adherence to ethical standards, and a firm commitment to innovation, Rokon consistently delivers results that meet or exceed expectations.
“We don’t just build roads and development sites,” Anderson says. “Rokon has a safety culture based on integrity, trust, inclusiveness, and diversity. It helps us stay motivated and encourages safety to remain at the forefront of everyone’s minds.”
As Rokon approaches its 25th year in operation, supported by its strong partnerships, the company remains dedicated to upholding its core values: safety first, commitment to delivery, unity, and always looking to the future.
By harnessing the power of integrity, Rokon has shown that success in civil construction isn’t just about the structures but also about the relationships and unwavering integrity upon which they are built.
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This article was originally published in the October edition of our magazine. To read the magazine, click here.