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Teletrac Navman: Setting the standard

Regulatory transport programs play a key role in sustaining, enforcing and maintaining when it comes to Australia’s national transport network. Image: Teletrac Navman.

Teletrac Navman’s James French talks on the importance of regulatory transport programs, which are playing a key role in the continued success of Australia’s transport network.

Regulatory Telematics has become an essential aspect of managing Australia’s national road network, providing road managers and regulators with essential and accurate data.

Teletrac Navman was there at the beginning of the Regulatory Telematics space, since the development of the National Telematics Framework between 2003 and 2008. It’s companies like Teletrac Navman, along with government and public sector enterprises such as Transport Certification Australia (TCA), that have turned this space into what it is today.

The TCA oversees research, consultation, and assurance services for the national transport network, covering how technology can support road safety, transport efficiency, freight productivity, asset management, and sustainability. 

The NHVR, or the National Heavy Vehicle Regulator, is the peak body that monitors and manages these programs by administering one set of laws across the states (except the NT and WA). It also acts as an approval body for businesses that are interested in joining said programs.

These bodies, which manage road network programs, establish and provide schemes that give back to industry while also gathering essential resources for the sustained success of Australia’s transport network.

As the longest-serving certified service provider with the highest level of type-approval in the country, Teletrac Navman traces its footprint back to the first ventures into this space, seeing the impacts of the IAP (Intelligent Access Program) closely followed by the On-Board Mass programs that followed. This was the catalyst for the development of today’s programs, such as TMA (Telematics Monitoring Application) and RIM (Road Infrastructure Management). 

By measuring milestones through regulatory transport programs, data can be used to optimise the management of the national road network.
By measuring milestones through regulatory transport programs, data can be used to optimise the management of the national road network.

These programs allow road authorities and government to access accurate and timely data and the use of road infrastructure, measuring factors such as traffic volume, road condition and peak traffic use. For the business, though, it provides a range of benefits from road network access and unlocks vehicle configurations previously unusable, even increased payload.

By measuring these milestones, data can be used to optimise the management of Australia’s national road network. 

Teletrac Navman’s Solutions Specialist, James French, says this increased swing towards regulation provides several opportunities and advantages for a number of people associated with the programs.

“We’re starting to see a drift towards more regulatory compliance in infrastructure, which has been growing in transport for a long time,” French says. 

“If you look at transport, you’ve got the IAP, which allows you to carry heavier loads. Similarly, RIM or the Road Infrastructure Management side, gives a lot of data on traffic –  the volume of traffic going down particular streets – that way they can see the impact that projects are having on the surrounding infrastructure.”

Importantly, these programs also provide benefits to the participants themselves. In return for enrolling and complying with permit conditions and program criteria, businesses can receive increased payload and access on the road network.

“For every truck or other vehicle on these programs compared to not being on the program, the benefit is significant. It’s not just payload, you can get exclusive road network access and make freight drop offs a lot quicker,” French says.

To unlock these benefits, the first step is acquiring the ability to record and prove. Telematics is key here—technology such as this helps to improve safety and streamline logistics regarding vehicle movements, a critical aspect of satisfying regulatory transport program requirements.

While these requirements can often be confusing to navigate, Teletrac Navman has established a devoted service to cater to this area, assisting customers and the industry in satisfying requirements.


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“RIM is one example of an area that Teletrac Navman really excels at on the compliance and regulatory compliance side of things,” French says.

“We have a dedicated team that is there to help customers with regulatory programs, the schemes within, and most importantly, the telematics required. This ensures that we’re on top of everything to make sure that our customers are as well.” 

Teletrac Navman offers various solutions on the ‘Certified Service Providers’ list, which dictates what service providers and products can be accepted as part of the outlined requirements of programs such as RIM, IAP and more, as well as helping with region-specific requirements that can differ from state to state.

“If you can imagine, these programs (IAP, RIM and TMA) dictate a set of requirements for the operator to meet. Within these are multiple schemes, each designed to meet different goals that have emerged from the industry’s requirements,” French says.

“As an operator, you have the option to pick and choose which scheme you want. That’s where you need to adhere to the requirements of the program of which the scheme sits under.”

Being on this list of certified service providers is no easy feat, with only eight companies (including Teletrac Navman) listed as of December last year. 

The TCA and NHVR help establish the key rules around the regulations across Australia, with the Northern Territory and Western Australian being exceptions.

“We’ve got a long history of proving productivity, efficiency, and success in this space. And with that expertise, you’re able to utilise these schemes to do more, while using less.”

One example of Teletrac Navman’s solutions in this space is its AI-powered IQ Camera. 

“From this one video telematics device, you can access the general list of telematic features, data, and analytics of a fleet management platform, on top of the benefits of being able to join a TMA or RIM scheme. If a company is looking for a low-cost entry into these programs, this is ideal for you,” French says.

If the requirements of your objective in a regulatory program are more stringent, then there are further options that allow for entry into the IAP or Smart OBM programs. When any of these type-approved devices are paired with Teletrac Navman’s TN360 software, they offer transport customers an AI-powered fleet management solution. This helps to ensure drivers and vehicles are operating safely and efficiently through high-definition GPS tracking, real-time vehicle updates and customisable data and analytics.

French says the benefits of embracing applications such as RIM, TMA and IPA are clear to see. All that’s required is to take the first steps, by contacting the National Heavy Vehicle Regulator to learn more about your objectives, even utilising the NHVR’s route planning tool.

“The benefits are obvious. If you’re already an existing customer, all that’s required is to get your approval for the permit, that is if you’ve already got the technology installed and ready to go,” he says.

“We’ve got the latest, advanced technologies for whatever you need to get started. We’ve been leading in this space for a very long time. We’re constantly in research and development to allow for the future of these programs as well.”

If you are ready to maximise the efficiency of your next project while improving on-road safety outcomes and community relations, then have a chat with one of Teletrac Navman’s Industry Solution Specialists. 

This article was originally published in the May edition of our magazine. To read the magazine, click here.

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